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5. What is the product you have feedback on?
6.1 What was your general impression (1=bad / 10= excellent): ?
6.2 What was your satisfying expectation of the product? (1=bad / 10= excellent):
6.3 What did you think of the process, facilities and service? (1=bad / 10= excellent):
6.4 What did you think of the content and amount of content? (1=bad / 10= excellent):
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